The club's code of conduct, explained to everyone who needs it, in their own language.
We turn your club's own code of conduct into short narrated lessons, cards and audio for coaches, parents and young athletes, in their own languages. A qualified person checks every text before it reaches anyone. It explains your code; it does not replace it.
- Learners
- Coaches and volunteers, parents and carers, and the young athletes themselves
- Typical topics
- How coaches and volunteers work with young athletes, What parents can expect and what the club asks of them, What is and is not okay, and who to talk to, What to do if something worries you
- Sample module
- Our club code of conduct
01 Topics
What we usually cover
- 1 How coaches and volunteers work with young athletes
- 2 What parents can expect and what the club asks of them
- 3 What is and is not okay, and who to talk to
- 4 What to do if something worries you
Any other subject works the same way: from your documents or from a brief.
02 Formats
What works best for these learners
Code of conduct cards
One rule per card, to print or to read on a phone.
Audio for parents
Short recordings to listen to in their own language.
Induction for new coaches and volunteers
A short briefing on how the club works with young athletes.
03 Sample module
Our club code of conduct
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1
Coaches and volunteers: how we work
At Millbrook Junior Sports Club, every session is open and friendly. Two adults are always present, and we train in open, visible spaces. Group chats always include two adults, so we use them instead of private messages. We speak respectfully to every young athlete. We take photos only with the written consent of the parents. Adults never go into the changing rooms alone.
Narration, 0:26
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2
Parents: what to expect and what we ask
Welcome, and thank you for being here. We ask for a calm, friendly sideline: cheer for every young athlete and leave the coaching to the coaches. Drop off and pick up at the main door, and tell the coach if someone else is collecting your child. Our safeguarding officer is at the front desk, and the number on the card is there for any question or concern.
Narration, 0:22
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3
Young athletes: what is okay and who to talk to
You are part of our team, and we want you to feel good. It is okay to have fun, to ask questions and to say no. It is not okay if something makes you uncomfortable, or if someone asks you to keep a secret. You can tell any adult you trust. Our safeguarding officer is a trusted adult at the front desk. You are never in trouble for telling.
Narration, 0:24
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4
If something worries you: the steps
If something worries you, tell the club's safeguarding officer. Write down only the facts of what you saw or heard, with the date and time. Please do not ask questions or look into it yourself. The officer decides what to do with the club, and tells the right authority when needed. Everything stays confidential, and we are grateful that you spoke up.
Narration, 0:22
Demos for other sectors
- Nurseries and preschools Picture cards and stories read aloud, for children who cannot read yet. See the demo
- Primary and secondary schools Lessons that follow the curriculum, with checks and accessible versions. See the demo
- Vocational institutes Real work situations, explained step by step. See the demo
- Factories and manufacturing Work instructions operators understand on their first shift. See the demo
- Tech and IT companies Onboarding and product knowledge, written from your own docs. See the demo
- Health and safety training Mandatory topics told through the situations your people face. See the demo
- Healthcare and care homes Clear procedures for teams that work in shifts. See the demo
- Retail and customer service Product and service training for every store and every new hire. See the demo
- Marketing and creative teams Brand rules and agency know-how that new creatives learn in days, not months. See the demo
- Public administration and municipalities Clear answers for citizens, for the website, the lobby screen and the counter. See the demo
- Sports clubs, associations and events Rules and briefings that every participant understands before the start. See the demo
- Safety and compliance for multilingual teams Safety lessons that every worker understands, in their own language. See the demo
- Another sector? Tell us who has to learn what, and we will tell you how we would do it. Contact us
Tell us what your people need to learn.
A 30 minute call is enough to understand whether it fits, and to give you a scope and a price for a pilot module.
- Company
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ITALIO SRL
Via Emilia Ospizio 16, 42122 Reggio Emilia (RE), Italy