Clear procedures for teams that work in shifts.

Short lessons that fit between shifts: hygiene protocols, patient handling, talking with families. Every piece is checked by a subject expert before it reaches your staff.

Learners
Nurses, care workers, reception and support staff
Typical topics
Hand hygiene and infection control, Safe patient handling, Communicating with patients and families, Privacy at the front desk
Sample module
Infection control on the ward
A finished lesson as the learner sees it: ward illustration, lesson text and audio player.

01  Topics

What we usually cover

  • 1 Hand hygiene and infection control
  • 2 Safe patient handling
  • 3 Communicating with patients and families
  • 4 Privacy at the front desk

Any other subject works the same way: from your documents or from a brief.

02  Formats

What works best for these learners

A hand holding a phone with a short illustrated lesson and a timer ring, in a staff break room.

Five-minute lessons

One protocol per lesson, easy to finish during a break.

A care worker in teal scrubs wearing headphones and listening to a lesson on her phone outside a clinic.

Audio versions

To listen on the way to work.

A printed protocol poster of simple pictograms for hand washing, gloves and gown on a ward staff room wall.

Illustrated protocols

Printable, for the ward and the staff room.

03  Sample module

Infection control on the ward

Demo available in Another language? Contact us
  1. 1

    The five moments for hand hygiene

    Hand hygiene is not only about washing after a task. Remember the five moments: before touching a patient, before a clean task, after contact with body fluids, after touching a patient, and after touching their surroundings. At each moment, use hand rub or soap and water, as your ward policy says. Clean hands protect the patient, and they protect you.

    Narration, 0:27
    A nurse in teal scrubs rubs her hands with sanitiser from a wall dispenser beside an empty, neatly made ward bed.
  2. 2

    Putting on and taking off protective equipment

    Protective equipment only works when it goes on and comes off in the right order. Clean your hands first, then put on each item in the order shown on your ward poster. When you finish, take off the most contaminated items first, such as gloves, and clean your hands again. Take your time, and ask a colleague to check you.

    Narration, 0:21
    Protective equipment laid out on a clean ward trolley tray: a folded gown, a face mask, eye protection and blue gloves.
  3. 3

    Handling linen and waste

    Used linen and waste can carry germs, so handle them as little as possible. Put used linen straight into the correct bag at the bedside, and never shake it or hold it against your uniform. Sort waste into the right bin where you use it. Do not overfill bags, and clean your hands when you finish.

    Narration, 0:20
    A care worker in teal scrubs and gloves closes a laundry bag on a trolley in a hospital corridor, with lidded waste bins nearby.
  4. 4

    Choose the right order

    Here is a short exercise. You are leaving a patient's room, wearing gloves, a gown and a mask. Stop and think: which item comes off first, and when do you clean your hands? Say the order to yourself, then check it against the poster on your ward. The right order protects you and the next patient.

    Narration, 0:21
    A nurse wearing a gown, mask and gloves pauses thoughtfully at a ward room door beside a hand-rub dispenser.

Demos for other sectors

Tell us what your people need to learn.

A 30 minute call is enough to understand whether it fits, and to give you a scope and a price for a pilot module.

Company
ITALIO SRL
Via Emilia Ospizio 16, 42122 Reggio Emilia (RE), Italy